Cochrane Electric & Air Privacy Policy

This privacy policy explains how Cochrane Electric & Air (“we,” “us,” or “our”) collects, uses, and protects personal information when you visit our website or contact us about residential and commercial HVAC, heating, air conditioning, and electrical services in Tyler, Cherokee County, Smith County, and surrounding East Texas communities.

What personal information do we collect?

When you use our website or contact forms, we may collect:

• Name
• Company name (if applicable)
• Phone number
• Email address
• Service address
• Message or inquiry details you provide
• Technical information such as browser type, device information, and pages visited (through analytics tools, if enabled)

We do not collect payment card information through this website.

When do we collect information?

We collect information when you:

• Submit our contact form to request service or a quote
• Call us at 903-571-4592 using information shown on our website
• Browse our website (including through cookies and similar technologies, where permitted)

How do we use your information?

We may use the information we collect to:

• Respond to your questions and service inquiries
• Schedule HVAC and electrical service appointments and follow up about your request
• Improve our website and understand how visitors use it
• Measure the effectiveness of our advertising, where you have consented
• Protect our website and contact forms from spam and abuse

We do not sell your personal information.

How do we protect your information?

We use reasonable administrative, technical, and physical safeguards to protect personal information submitted through our website. Form submissions are transmitted over encrypted connections (SSL/TLS) when supported by your browser.

Cookies and similar technologies

We use cookies and similar technologies for specific purposes, including essential site operation, analytics, advertising measurement, and embedded video content. Optional cookies are not placed until you make a choice in our cookie banner.

You can change or withdraw your consent at any time using Cookie Settings in our site footer or on this page.

Depending on your choices, third parties that may process data include:

• Google Analytics — helps us understand website traffic and usage (analytics category)
• Google Ads — helps us measure advertising conversions (advertisement category)
• Google reCAPTCHA — helps protect our contact forms from spam and abuse
• YouTube — may load when you choose to view embedded videos on our site (functionality category)

These providers may set their own cookies or collect usage data according to their policies. For more information, see Google’s Privacy Policy.

Third-party disclosure

We do not sell, trade, or rent your personal information. We may share information with service providers that help us operate our website, respond to inquiries, or measure marketing performance, and only as described in this policy or with your consent.

Third-party links

Our website may include links to third-party websites or services. Those sites have their own privacy policies, and we are not responsible for their content or practices.

California Online Privacy Protection Act (CalOPPA)

We agree to provide this privacy policy on our website, to identify the categories of personal information we collect, and to describe how users can contact us with questions. Our Privacy Policy link is available in the footer of every page.

Children’s privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Contacting us

If you have questions about this privacy policy or our use of your information, contact us:

Cochrane Electric & Air
Phone: 903-571-4592
Contact us online

Last updated: July 6, 2026